We connect technology with empathy to transform customer service
At Cari AI, we combine artificial intelligence and human talent to offer fast, empathetic, and efficient service. Our AI agents help you connect better with users, resolve issues faster, and scale without losing proximity.
Purpose-built technology: Transforming the way businesses communicate
Eleven years ago, at Cari AI, we started with a clear idea: to transform customer service, which in many companies was slow, fragmented, and expensive.
Since then, we have been on a path of constant innovation, creating solutions that combine the best of artificial intelligence with human talent.
This is how our conversational automation platform was born, designed to provide intelligent responses, integrate with multiple channels, and offer real-time analytics.
Over the years, we have grown alongside our clients, developing AI Agents capable of adapting, learning, and resolving issues with empathy and efficiency.
Our mission:
Boosting productivity and customer experience in high-volume companies through intelligent, secure, and flexible conversational solutions that deliver real value to people and processes.
Cari AI Values
We generate trust through our actions
We take care of the client, understanding their context and needs
We are happy with what we do
We constantly innovate with a vision for the future
We work as a team to achieve great things
We constantly seek excellence in each of our jobs
Our team
We are a multidisciplinary team of developers, designers, AI experts, customer service specialists, and digital transformation leaders.
We work from different countries, connected by a common purpose: to create solutions that make people’s lives easier.
We believe in continuous learning, collaboration and applied creativity
Our Culture at Cari AI
- We celebrate ideas born from teamwork and active listening.
- We encourage autonomy, critical thinking and mutual trust.
- We create safe, diverse environments open to constant learning.
- We believe in a hybrid, flexible, and results-oriented work model.
