Telecommunications: Automate technical support, reduce churn and improve NPS
With Cari AI, transform your customer service by delivering fast, contextual, and proactive support across channels while optimizing network operations and reducing costs.
AI Solutions for Telecommunications
Automated Technical Support
Resolve common incidents, perform diagnostics, and guide customers through fixes without human intervention.
Proactive Network Monitoring
Detect anomalies early and notify affected customers before they report issues.
Customer Service Automation
Answer billing questions, service status, and plan changes instantly across chat, voice, and email.
Intelligent Escalation
Seamlessly route complex issues to human agents with full context and suggested next steps.
AI Copilot for Operations Teams
Provide real-time insights, recommendations, and summaries to support staff to speed up incident resolution.
Success Stories
We’ve worked with some of the best.
